The platform
From the ad to the visit.With AI reading every conversation.
A platform made for health clinics, with AI that follows every patient from the first click to the visit and tells the ads what really happened.
✦ Artificial intelligence
AI that works alongside the team. Never in its place.
Ybyatã reads every conversation and listens to every voice note, notices what happened and leaves it ready for your team to confirm. The repetitive work gets out of the way; the decision stays with the people who know the patient.
— Processed in Brazil, in São Paulo.— Every suggestion goes through a person before it counts.
✦Reads every conversation
Text and voice. Understands when someone booked, came or paid, and proposes the change with the passage it relied on and how sure it is.
✦Notices what matters
Complaints, emergencies, price objections and opportunities become signals for the team to act on.
✦Drafts replies
With the clinic's schedule, prices and tone. The front desk reviews, adjusts and sends.
✦Listens to voice notes
Patients' voice notes become text and go into the conversation's analysis. And the practitioner's dictation becomes the progress note's draft.
✦Answers questions
The assistant knows the clinic's schedule, patients and numbers, and answers from its data.
✦Reads statements
Imports the bank statement, even a scanned PDF, and categorizes every expense for the P&L.
Conversations✦ AI
Nobody goes unanswered.
All the clinic's WhatsApp conversations in one place, with who's waiting and for how long. Reply right there, by text or voice note. The AI transcribes patients' voice notes, analyzes them with the rest of the conversation, and drafts replies with the clinic's schedule and prices; the front desk reviews and sends.
Approvals✦ AI
The conversation becomes a booking.
The platform reads the conversation and proposes what happened: booked, came, paid. It shows the passage it relied on and how sure it is. Someone on the team approves, and the schedule and funnel update.
Schedule
A schedule the front desk understands.
By week or by practitioner, click to book and drag to reschedule. Every slot shows whether it's confirmed, whether the patient answered the WhatsApp confirmation request, and who still needs marking as came.
Reports
What each patient cost.
Revenue, ad spend and result for any period. The cost per booking of every campaign, counting each person for the campaign that brought them. And the P&L ready for the accountant.
Patients
The whole story, on one screen.
Where the person came from, their stage, the conversation, packages, sessions left and what's still owed. And who the patient allowed the clinic to talk to about their care.
Assistant✦ AI
Ask Ybyatã.
An assistant that knows the clinic's schedule, patients and numbers. Ask how the week looks, who's waiting for an answer or how much came in, and it answers from the clinic's own data.
And also
- Clinical records
- Progress notes with electronic signatures, read only by the health team.
- Documents
- Medical certificates and statements issued and signed in the platform.
- ✦Voice dictation
- The practitioner speaks, the AI writes the note's draft.
- To collect
- What each patient owes, with payment requests on WhatsApp.
- Commissions
- What each practitioner earned from sessions and sales, month by month.
- ✦Expenses
- The AI reads the bank statement, even a scanned PDF, and categorizes every expense.
- Team and permissions
- Each person sees what their role allows.
- On the phone
- Install it as an app and get notified when something needs you.
Google Ads and Meta
The ads learn from what happened at the clinic.
The model
The clinics' ad accounts are linked to Ybyatã, and our team runs the campaigns. The platform talks to Google Ads and Meta from the server, with Ybyatã's credentials; nobody at the clinic has to sign in to Google through the platform.
The full design of the Google Ads API integration →What the integration does
- Reads each campaign's spend, by day, for the cost per booking.
- Sends bookings and visits back as conversions, by the click id; without one, with only the phone and e-mail hashed.
- Doesn't create, change or remove campaigns, ads, budgets or bids. Our team manages the campaigns.
Who sees what
| Who | What they see | Ad data |
|---|---|---|
| Ybyatã's team | The clinics it serves. | Operates the linked accounts. |
| Owners and managers | Their own clinic. | Spend and cost per booking for their own campaigns. |
| Front desk | Conversations, schedule, approvals. | None. |